National Customer Service Survey - ATT Customer Service
of Communications Services Customer Service
an independent, ongoing consumer opinion study tracking customer service quality at major communications companies including AT&T
TO REACH AT&T CUSTOMER SERVICE AND PARTICIPATE IN THE VOCALABS SURVEY
CALL TOLL FREE
(Your call will be directed through Vocalabs and connected to AT&T.
For more information please see the disclaimer below.)
AT&T Wireless Customer Service: (866) 706-9634
GoPhone (AT&T Prepaid) Customer Service: (866) 706-3159
Local Phone Customer Service: (800) 894-3552
Internet Technical Support: (866) 706-3148
U-Verse TV Customer Service: (866) 703-3352
Call Customer Service
Share Your Opinions
WANT TO CALL AT&T DIRECTLY?
If you prefer not to participate in the Vocalabs survey, you can use the numbers below to directly contact the customer service department of AT&T.
AT&T Wireless Customer Service: (800) 331-0500
GoPhone (AT&T Prepaid) Customer Service: (800) 901-9878
Local Phone Customer Service: (800) 288-2747
Internet Technical Support: (866) 722-3425
U-Verse TV Customer Service: (800) 288-2020
ABOUT THE NATIONAL CUSTOMER SERVICE SURVEY
Vocal Laboratories Inc. (Vocalabs) is an independent research company that conducts surveys of customer service experiences. The National Customer Service Survey is an independent, third-party consumer study conducted by Vocalabs to measure and compare the quality of customer service in a variety of industries. The National Customer Service Survey is conducted, sponsored and underwritten solely by Vocalabs, and is not connected to, paid for, endorsed, or approved by AT&T or any other third party.
If you choose to participate in the National Customer Service Survey by using one of the numbers at the top of this page, please know that your customer service call will first connect to Vocalabs before being forwarded to AT&T's customer service. After you complete your customer service call, a Vocalabs interviewer may call you back and ask you to take a brief survey about your experience.
For recently published results please see www.vocalabs.com/published-research. For more information about the National Customer Service Survey, please visit www.vocalabs.com/benchmarking. Summary results are published periodically, and complete survey data is available to Vocalabs' clients. Learn More.