2005
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October 18, 2005
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Vocal Laboratories Report on Customer Care Among Financial Institutions Shows Washington Mutual on Top
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October 18, 2005
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Southwest Still at the Top in VocaLabs Study of Airline Customer Service
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October 18, 2005
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Verizon Wireless in the Top Spot in VocaLabs Study of Customer Service Quality
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September 13, 2005
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Vocal Laboratories Announces Express Feedback Service
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July 18, 2005
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VocaLabs' SectorPulse Report Shows T-Mobile and Verizon Continue to Lead Wireless Customer Service
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April 18, 2005
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VocaLabs SectorPulse Report Reveals Poor Customer Service In Four Major Financial Services Companies
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April 18, 2005
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Southwest Customer Service Leads In VocaLabs SectorPulse Airlines Report For The Second Time
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April 18, 2005
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Verizon Wireless Customer Satisfaction Edges out T-Mobile In The Latest VocaLabs SectorPulse Report
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January 25, 2005
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T-Mobile Still Leading in Customer Service In VocaLabs' SectorPulse Report
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January 24, 2005
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VocaLabs Announces Availability of "Gourmet Customer Service," A New Book On Delivering Quality Customer Service
