The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Proofreading
Friday - November 30, 2007 01:56 PM in
Proofreading is one of those necessary chores everyone hates to do.
Nevertheless, it has to be done. Without proper proofreading--preferably by someone other than the person who wrote the survey--it's easy to miss confusing, poorly worded, or inappropriate questions.
Ah, who am I kidding. This whole article is just an excuse to show you this screen capture from an online survey (originally from Worse Than Failure):
Posted by Peter Leppik
Ah, who am I kidding. This whole article is just an excuse to show you this screen capture from an online survey (originally from Worse Than Failure):
Posted by Peter Leppik
Posted at 01:56 PM by | | | |