The Customer Service Survey
Proofreading
Fri - November 30, 2007 01:56 PM in

Proofreading is one of those necessary chores everyone hates to do.
Nevertheless, it has to be done. Without proper proofreading--preferably by someone other than the person who wrote the survey--it's easy to miss confusing, poorly worded, or inappropriate questions.
Ah, who am I kidding. This whole article is just an excuse to show you this screen capture from an online survey (originally from Worse Than Failure):

Posted by Peter Leppik
Ah, who am I kidding. This whole article is just an excuse to show you this screen capture from an online survey (originally from Worse Than Failure):

Posted by Peter Leppik
Posted at 01:56 PM | | | | |

