The Customer Service Survey
An Ordinary Call
Wed - April 25, 2007 02:23 PM in
This tech support call recording from our Service Quality Tracker surveys seemed so ordinary, yet so pointless and frustrating that I was inspired to add some video commentary.
There is nothing unusual about this tech support call. Thousands just like it happen every day. Perhaps you can relate....
(alternate link to the video)
Posted by Peter Leppik
Posted at 02:23 PM | | | | |