The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Autumn Reflections
Monday - October 22, 2007 01:53 PM in
One of my favorite things about the office building we moved into last winter is that it's on a lake. I don't mean next to a lake or near a lake, but actually built right up to the edge of the water.
This might not seem so remarkable in the Land of 10,000 Lakes, but we Minnesotans tend to use our abundant lakeshore for parks, cabins, and homes rather than office parks. In fact, it's unlikely this complex could be built today, since current zoning restrictions include strict setback requirements from shoreline (this helps protect both the scenic beauty of the lake and the quality of the water).
When Westwood Lake is high--as it is now, since we've gotten over a foot and a half of rain the past ten weeks--the courtyard between the three buildings becomes part of the marginal wetland around the lake. Two of the buildings are connected by a boardwalk over water (see photo).
Westwood Lake itself is designated a nature area, with the entire lake kept undeveloped with the exception of walking trails and a small interpretive center for school field trips. A two-mile trail around the lake is just a few steps from our office.
Today is one of those perfect fall days: clear and cool (but not yet cold), with the trees at the peak of their color. Minnesotans like to talk a lot about our "quality of life" (especially when outsiders start complaining about the cold), and today I am fortunate to live and work in such a remarkable place.
Posted by Peter Leppik
When Westwood Lake is high--as it is now, since we've gotten over a foot and a half of rain the past ten weeks--the courtyard between the three buildings becomes part of the marginal wetland around the lake. Two of the buildings are connected by a boardwalk over water (see photo).
Westwood Lake itself is designated a nature area, with the entire lake kept undeveloped with the exception of walking trails and a small interpretive center for school field trips. A two-mile trail around the lake is just a few steps from our office.
Today is one of those perfect fall days: clear and cool (but not yet cold), with the trees at the peak of their color. Minnesotans like to talk a lot about our "quality of life" (especially when outsiders start complaining about the cold), and today I am fortunate to live and work in such a remarkable place.
Posted by Peter Leppik
Posted at 01:53 PM by | | | |