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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


Gustav

Tuesday - September 02, 2008 02:05 PM in

by Peter Leppik

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One of our clients, Cellular South, is based in Jackson, MS, and was impacted by Hurricane Katrina three years ago.

So it was with some trepidation I watched the news over my vacation last week and over the weekend, as Gustav churned towards the Gulf Coast in a pattern all too reminiscent of Katrina.

Fortunately, it looks like the damage this time around was not nearly as bad, and the cleanup will be considerably simpler.

In that part of the country, hurricanes are a fact of life much as snowstorms are part of living in Minnesota. Katrina wasn't the first, and Gustav won't be the last. Nevertheless, all of us at VocaLabs are breathing a little easier this morning.

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