The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Corporate policy? Bah, Humbug!
Thursday - December 22, 2005 02:50 PM in
Nothing like a little holiday rebellion within the ranks.
The Supervisor of Customer Service Hell has a list of policies he's instructed his agents to ignore this holiday season.
Posted at 02:50 PM by | | | |