The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Back!
Thursday - January 26, 2006 01:42 PM in
We're back from Miami. It was 75 degrees there, and today it is 45 degrees in Minneapolis. Somehow, 45 degrees in Minneapolis feels a lot warmer than 75 degrees in Miami.
I thought I'd pass along this amusing rant from Jeremy Wagstaff about what happens when a bank calls you and asks to verify your identity before telling you anything.
Of course, it is dangerous to give your personal information to someone who claims to be from your bank. So you first need to verify the identity of the bank. You see where this is heading....
Posted by Peter Leppik
Of course, it is dangerous to give your personal information to someone who claims to be from your bank. So you first need to verify the identity of the bank. You see where this is heading....
Posted by Peter Leppik
Posted at 01:42 PM by | | | |