The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
The Right Service at the Right Time
Wednesday - August 30, 2006 10:24 AM in
Good service is one thing, but it also has to be appropriateservice.
The Minor Tweaks blog takes a look at what would happen if the positive and upbeat Apple repair technician he dealt with recently decided to work somewhere different. Like, say, a suicide hotline.
Posted by Peter Leppik
Posted by Peter Leppik
Posted at 10:24 AM by | | | |