The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Scary Statistics
Wednesday - September 06, 2006 02:07 PM in
I can't vouch for the accuracy of these statistics, but if true, it's scary. Surveying a bunch of executives with some basic questions about their customers. And the results are....
Posted by Peter Leppik
Posted at 02:07 PM by | | | |