The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Better than Real-Time Results
Wednesday - January 17, 2007 12:40 PM in
Okay, I admit that I like to promote our real-time reports. You have to admit that it's pretty cool to watch survey results roll in as they happen.
But here's someone who's done us one better: survey results before the survey even begins!
Whoa! Alert the development team: we're at a competitive disadvantage and need to catch up!
Posted by Peter Leppik
Whoa! Alert the development team: we're at a competitive disadvantage and need to catch up!
Posted by Peter Leppik
Posted at 12:40 PM by | | | |