The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Friday Flash Fun
Friday - April 13, 2007 01:24 PM in
Okay, it's Casual Friday.
So here's some fun for the day: Call Center Charlie (flash game). Try to handle all the customer questions within the time limit.
I tried a couple times, and couldn't make quota. Good thing I'm not answering the phones.
I tried a couple times, and couldn't make quota. Good thing I'm not answering the phones.
Posted at 01:24 PM by | | | |