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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


Mobile Phones and Financial Services Results

Thursday - April 19, 2007 02:29 PM in

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This has been a crazy week (we're finishing up the workshop lessons plans, plus we've been having problems with our office DSL line), so I haven't gotten to a newsletter yet, but we released the latest results from our quarterly tracking of the mobile phone and financial services industries last week.

You can read the press releases here: Mobile Phones, and Financial Services. T-Mobile, Bank of America, and Washington Mutual won top honors this time around.

I'm really hoping to get a newsletter out Any Day Now with a little more commentary than we've got in the press releases. Wish me luck.

Posted by Peter Leppik

Posted at 02:29 PM by | | | |