The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Not Always Right
Monday - October 20, 2008 02:09 PM in
by Peter Leppik
Here's a blog I just discovered, even though it's been around for over a year: Not Always Right.
As in, The Customer Is Not Always Right. It collects amusing anecdotes from the trenches of customer service with an emphasis on clueless, noxious, and hostile customers. It seems to be updated several times a day most days, which makes it ideal for wasting time during those slow times at work.
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