The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Express Feedback Demonstration Line
Friday - September 01, 2006 01:52 PM in
We're very proud of what we've developed in the Express Feedback survey service. It takes a lot of work to build a service where we can have a live Survey Administrator call customers back within just a few minutes of the time they hang up from our clients' call center.
So we've set up a Survey Demonstration Line. You can call 1-866-286-6265between 9 AM and 6 PM central time, Monday through Friday, to experience how promptly and professionally we survey callers after they hang up.
There's no smoke or mirrors here. We're using the same pool of Survey Administrators we use for our client surveys, and the demonstration surveys are handled with the same priority as our client surveys.
Give it a try, and have a chat with one of our friendly Survey Administrators. And if you like what you hear, you can ask for a follow-up from a VocaLabs salesperson.
Posted by Peter Leppik
There's no smoke or mirrors here. We're using the same pool of Survey Administrators we use for our client surveys, and the demonstration surveys are handled with the same priority as our client surveys.
Give it a try, and have a chat with one of our friendly Survey Administrators. And if you like what you hear, you can ask for a follow-up from a VocaLabs salesperson.
Posted by Peter Leppik
Posted at 01:52 PM by | | | |