The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
You May Have Already Won!
Wednesday - October 25, 2006 03:55 PM in
Being the skeptical person I am, my first reaction on hearing that we won "Best of Show" at ACCE this year was, "how much money do they want?"
It's no secret that a lot of industry "awards" are bought and paid for, and I refuse to play that game at VocaLabs. It's dishonest, and we don't need bogus awards to show how great we are. Besides, if you pay for one award it just encourages more bogus awards, and the cycle never ends.
But other than exhibiting at ACCE (which was expensive enough, by the way), there weren't any "entry fees" for this one. It was a pleasant surprise, recognition of the quality of our services not the thickness of our wallet.
The most important award, though, is the continued satisfaction of our clients.
Posted by Peter Leppik
But other than exhibiting at ACCE (which was expensive enough, by the way), there weren't any "entry fees" for this one. It was a pleasant surprise, recognition of the quality of our services not the thickness of our wallet.
The most important award, though, is the continued satisfaction of our clients.
Posted by Peter Leppik
Posted at 03:55 PM by | | | |