The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Latest newsletter is now available
Friday - January 20, 2006 12:10 PM in
The latest issue of VocaLabs' newsletter, Quality Times, is now available.
In this issue, we provide some commentary on the SectorPulse data for mobile phone companies and financial service companies we released a couple days ago. We also provide an update on Express Feedback.
Posted by Peter Leppik
Posted by Peter Leppik
Posted at 12:10 PM by | | | |