The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Report Card Time
Tuesday - October 23, 2007 02:44 PM in
This morning we released the grades from our latest round of SectorPulse surveys rating customer service at mobile phone companies and financial services companies.
As usual, we'll have a newsletter out shortly, but for now you can get the key points from our press releases: banks, and mobile phones.
Posted by Peter Leppik
Posted by Peter Leppik
Posted at 02:44 PM by | | | |