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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


New issue of Quality Times is available

Thursday - October 25, 2007 12:59 PM in

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The latest issue of VocaLabs' newsletter, Quality Times, is now available.

In this issue, we present some results from the latest round of SectorPulse surveys, and a cautionary tale about writing survey questions.

Posted by Peter Leppik

Posted at 12:59 PM by | | | |