The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
VocaLabs Newsletter #36 Now Available
Tuesday - January 29, 2008 01:39 PM in
The 36th edition of our quasi-bimonthly newsletter, Quality Times, is now available online. E-mail subscribers should receive their copies shortly.
In this issue we discuss the latest SectorPulse results and talk about the decision to end this product in favor of an expanded Service Quality Tracker.
Posted by Peter Leppik
Posted by Peter Leppik
Posted at 01:39 PM by | | | |