The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Newsletter #37 is available
Tuesday - February 26, 2008 02:30 PM in
Issue 37 of Quality Times, our quasi-periodic newsletter about providing good customer service is now available. E-mail subscribers should receive their copies shortly.
In this issue, we go into more detail about the factors which consumers report are important for good and bad customer service, based on a survey we recently conducted.
Posted by Peter Leppik
Posted by Peter Leppik
Posted at 02:30 PM by | | | |