The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Archives for April, 2006
« 2006 May | Main | 2006 March »- Thursday, April 27, 2006
- Short hiatus
- Friday, April 21, 2006
- New Stuff
- Thursday, April 20, 2006
- "I Need to Speak to a Carbon Based Life Form!"
- Wednesday, April 19, 2006
- Figures Lie and Liars Figure
- Tuesday, April 18, 2006
- When it rains, it pours
- Friday, April 14, 2006
- Outsourcing
- Wednesday, April 12, 2006
- Buh-bye, UPS!
- Tuesday, April 11, 2006
- What "GetHuman" is Really Telling Us
- Monday, April 10, 2006
- Could They Cheat?
- Friday, April 07, 2006
- VocaLabs gets Bad Customer Service
- Wednesday, April 05, 2006
- They Start out Angry
- Tuesday, April 04, 2006
- Can you give me lower priority?
- Monday, April 03, 2006
- Top Ten Most Annoying Recorded Messages