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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


Archives for June, 2006

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Thursday, June 29, 2006
Hello? I want to give you money!
Wednesday, June 28, 2006
Customers Need Limits
Tuesday, June 27, 2006
Customers Will Forgive...Once
Monday, June 26, 2006
It's Our Fault
Saturday, June 17, 2006
One Last Rant
Friday, June 16, 2006
Brief Hiatus
Thursday, June 15, 2006
Was It Me?
Wednesday, June 14, 2006
Simple Rules of Business
Tuesday, June 13, 2006
Cancel my Account!
Monday, June 12, 2006
Hurricane Season Off to a Big Start
Thursday, June 08, 2006
Buy a pizza, get a superhero?
Wednesday, June 07, 2006
Excuses, Excuses
Tuesday, June 06, 2006
Do computers work for humans, or the other way around?
Monday, June 05, 2006
What's it like being in the survey business
We Found the Problem. It's You.
Friday, June 02, 2006
Inherently Bad Service
Thursday, June 01, 2006
Would You Buy MYXPLQ?