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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


Archives for March, 2007

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Thursday, March 29, 2007
Product of the Year
Tuesday, March 27, 2007
Hugs
Monday, March 26, 2007
A good ear
Tuesday, March 20, 2007
Is service really that bad?
Monday, March 19, 2007
Customer fingerprints
Wednesday, March 14, 2007
Microsoft buys TellMe
Monday, March 12, 2007
Ten Dumb Things about Customer Service
Friday, March 09, 2007
More survey cheating
Thursday, March 08, 2007
The Internet Will Save or Destroy You
Wednesday, March 07, 2007
Gaming the system
Tuesday, March 06, 2007
Survey Mode
Monday, March 05, 2007
Dug out