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The Customer Service Survey

VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.


Archives for August, 2007

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Tuesday, August 28, 2007
Hanging Up
Friday, August 17, 2007
Short Hiatus
Tuesday, August 14, 2007
State of the art call center: 1958
Monday, August 13, 2007
Millions of dollars slip through my fingers!
Thursday, August 09, 2007
Why didn't I think of that first?
Wednesday, August 08, 2007
Road Trip!
Tuesday, August 07, 2007
See us at SpeechTEK!
Thursday, August 02, 2007
Tragedy
Wednesday, August 01, 2007
Is the customer always right?