The Customer Service Survey
VocaLabs' weblog providing news and commentary on the challenges of providing good customer service.
Archives for January, 2008
« 2008 February | Main | 2007 December »- Wednesday, January 30, 2008
- Brrrrrrrr
- Tuesday, January 29, 2008
- VocaLabs Newsletter #36 Now Available
- Tuesday, January 22, 2008
- Ending SectorPulse
- Friday, January 18, 2008
- With apologies to Arthur C. Clarke....
- Thursday, January 17, 2008
- "The Sounds of Silence"
- Monday, January 14, 2008
- $550 in bank fees for a free upgrade
- Wednesday, January 09, 2008
- Send the customer to a competitor?
- Tuesday, January 08, 2008
- Health Savings Accounts
- Friday, January 04, 2008
- A Slow Day in the Call Center
- Thursday, January 03, 2008
- War of the Ice Cream Trucks
- Wednesday, January 02, 2008
- Back from Winter Break