Help us measure the quality of Citibank's customer service (or another company). It's free and easy! Just use our toll-free number to call Citibank: Dial 866-706-3148 instead of 800-627-3999

If we select you for the survey, we'll call you within an hour of your call with a short five-minute survey. View survey results.

We Value Your Privacy

When you participate in a Service Quality Tracker survey, we promise not to use any data we collect for any purpose other than this survey. We're not trying to sell you anything: we just want to get accurate information to consumers about which companies have the best service. Privacy Policy

For More Information

We're happy to answer questions about the Service Quality Tracker. Please contact us at help@vocalabs.com (for general questions) or sales@vocalabs.com (for sales inquiries).